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Applied Learning group

Applied Learning

Learning that connects directly to the work already in front of people

Applied learning is how knowledge becomes practice. Rather than working through concepts in the abstract, participants apply what they are developing to real client conversations, relationships and opportunities. It works because it is the work, with structure and support built around it.

How it works

Sessions are practical and discussion-based, built around short inputs, live examples and collaborative reflection. We tailor them to the firm's context and priorities, connecting to what the Value Creation Review surfaced and what leadership is trying to achieve. The focus is on the skills and approaches that shape how the firm develops client relationships and competes for the right work.

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Applied learning works across the firm. The firm's strategy and growth priorities shape what partners and client-facing teams are developing, and what those people are applying in practice shapes how the next generation of leaders develops.

Example topics

Topics are shaped around the firm's priorities and what the evidence shows about where to develop. Sessions have covered:

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Opening conversations with purpose

How to reach clients and prospective clients with focused insight that opens conversations worth having, shapes their thinking and builds trust before most competitors are in the conversation.

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Leading client conversations

How to lead client discussions that go beyond the immediate brief, bringing perspective and insight that develop the relationship and create more value for the client.

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Developing existing client relationships

How to identify and develop opportunities within relationships the firm already has, and grow the work it does for clients it knows well.

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Winning new work

How to approach new business development more purposefully by identifying the right opportunities, planning for complex situations and competing more effectively for the work that fits the firm.

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Pricing and value

How to frame conversations around what the client is trying to achieve, so that the client's decision becomes less about price and more about the value of the outcome.

Applied Learning in-person

How it connects

Applied learning sits at the core of the Client Value Programme, working alongside group coaching and the mastermind format. We can also design it as a standalone input focused on a specific topic or team need.

Treena Clarke, Marketing Director

Harbinson Mulholland Chartered Accountants and Business Advisors

"The Practice Edge team delivered a highly impactful programme for our fee earners and managers who directly engage with prospects and existing clients. Feedback from our team was excellent."

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