Meet the team
The people behind the work
Jonathan leads Practice Edge's client engagements, working directly with firm leaders on the priorities that shape how their firms develop and grow. Around him, a group of experienced collaborators and advisors contribute in the specific areas that shape how professional services firms develop their people and their client relationships. That includes research and insight, executive coaching, facilitation, financial strategy, bid management, and transformation.

Jonathan Lancaster
Co-founder | Managing Director
Jonathan founded Practice Edge after more than two decades in technology and consulting, with direct experience on both sides of the client relationship: competing for and winning high-value work as an advisor, and buying and evaluating professional services as a client. Four years working with a specialist culture consultancy deepened his understanding of how leadership and culture shape what actually changes inside organisations.
His work has included supporting professional services firms on the role of culture in audit quality under the International Standard on Quality Management (ISQM). He developed and published guidance on competing for and winning higher value work, reaching more than 200 member firms worldwide. He works directly with firm leaders on how their firms develop client relationships and build that capability more consistently across the firm.

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